Why Customers Love Krystal Kitchens: A 5-Star Journey from Design to Dream Kitchen
At Krystal Kitchens, we believe your kitchen should be more than just a place to cook — it should be the heart of your home. Located in Basingstoke, Hampshire, our large, welcoming showroom offers free parking, exclusive in-store offers, and the expertise of friendly kitchen designers — all available to help you create your perfect kitchen at no design cost.
But don’t just take our word for it.
We recently received a heartfelt 5-star Google review from a customer who discovered us by chance — and left with a dream kitchen. Their story perfectly captures what makes the Krystal Kitchens experience so special.
️ From Curiosity to Confidence: A Customer Story
“After discovering their showroom by chance after a visit to Wren in Basingstoke, we went in and immediately thought WOW… then Mags appeared and introduced herself in a way that doesn’t make you feel intimidated.”
This couple stumbled upon our showroom and were instantly impressed. With transparent advice from the beginning and a warm welcome from Mags, our showroom team leader, they booked a free survey and design consultation.
Designing with Purpose
The couple met Mark, one of our experienced designers, who took time to understand their lifestyle, medical considerations, and preferences.
“Mark… spent a fair while talking and asking probing questions about lifestyle, wants, dislikes and expectations… The design process should not be rushed.”
Mark’s thoughtful approach resulted in a kitchen design tailored to their needs — even suggesting a change from under-counter appliances due to a medical concern, moving the fridge-freezer to a more accessible position while still preserving storage space
Smart Design. Real Solutions.
“Another suggestion was setting the oven stack back slightly, taking a small area of the office… We embraced this design.”
Our team isn’t afraid to think outside the box. Smart changes to layout made the space more functional without compromising their vision.
From Blueprint to Reality
From initial deposit to final touches, our project manager coordinated a team of trusted trades:
- Builder for last-minute structural needs
- Plumber for clean, efficient installation
- Electricians and plasterer to prep the space
- Stonemason and glass specialists for those sleek final details
“The trades were calm, skilled, and worked to schedule… The work is scheduled and progressed timely with all trades returning for second fixes as required.”
Attention to Detail – Even After Installation
“Mags is all over the kitchen and picks a few issues she isn’t happy with on the units and arranges replacements without due delay.”
We don’t walk away after install. We follow through. Our team inspects every job and resolves any issues proactively.
Final Thoughts from the Customer
“Do not rush a new kitchen design.”
Ready to Start Your Kitchen Journey?
Whether you’re just browsing or ready to plan your kitchen today, Krystal Kitchens is here to help. With free expert design consultations, flexible finance options, and a dedicated team who genuinely care — we’re the smarter choice in Basingstoke for quality kitchens that feel custom, not cookie-cutter.
Visit us in Basingstoke — free parking available
Ask about our in-store offers and appliance cashback promotions
Book your free design consultation today!
At Krystal Kitchens, we believe your kitchen should be more than just a place to cook — it should be the heart of your home. Located in Basingstoke, Hampshire, our large, welcoming showroom offers free parking, exclusive in-store offers, and the expertise of friendly kitchen designers — all available to help you create your perfect kitchen at no design cost.
But don’t just take our word for it.
We recently received a heartfelt 5-star Google review from a customer who discovered us by chance — and left with a dream kitchen. Their story perfectly captures what makes the Krystal Kitchens experience so special.
️ From Curiosity to Confidence: A Customer Story
“After discovering their showroom by chance after a visit to Wren in Basingstoke, we went in and immediately thought WOW… then Mags appeared and introduced herself in a way that doesn’t make you feel intimidated.”
This couple stumbled upon our showroom and were instantly impressed. With transparent advice from the beginning and a warm welcome from Mags, our showroom team leader, they booked a free survey and design consultation.
Designing with Purpose
The couple met Mark, one of our experienced designers, who took time to understand their lifestyle, medical considerations, and preferences.
“Mark… spent a fair while talking and asking probing questions about lifestyle, wants, dislikes and expectations… The design process should not be rushed.”
Mark’s thoughtful approach resulted in a kitchen design tailored to their needs — even suggesting a change from under-counter appliances due to a medical concern, moving the fridge-freezer to a more accessible position while still preserving storage space
Smart Design. Real Solutions.
“Another suggestion was setting the oven stack back slightly, taking a small area of the office… We embraced this design.”
Our team isn’t afraid to think outside the box. Smart changes to layout made the space more functional without compromising their vision.
From Blueprint to Reality
From initial deposit to final touches, our project manager coordinated a team of trusted trades:
- Builder for last-minute structural needs
- Plumber for clean, efficient installation
- Electricians and plasterer to prep the space
- Stonemason and glass specialists for those sleek final details
“The trades were calm, skilled, and worked to schedule… The work is scheduled and progressed timely with all trades returning for second fixes as required.”
Attention to Detail – Even After Installation
“Mags is all over the kitchen and picks a few issues she isn’t happy with on the units and arranges replacements without due delay.”
We don’t walk away after install. We follow through. Our team inspects every job and resolves any issues proactively.
Final Thoughts from the Customer
Ready to Start Your Kitchen Journey?
Whether you’re just browsing or ready to plan your kitchen today, Krystal Kitchens is here to help. With free expert design consultations, flexible finance options, and a dedicated team who genuinely care — we’re the smarter choice in Basingstoke for quality kitchens that feel custom, not cookie-cutter.
Visit us in Basingstoke — free parking available Ask about our in-store offers and appliance cashback promotions Book your free design consultation today!
